Our management style at Yelp is very hands-on, and to some this may feel like micro-management. Our interview process is designed around transparency so that everyone who comes onboard has a solid understanding of the highs and lows that a career in sales can bring. We know that the Account Executive role is one of the more challenging roles at Yelp, as are most cold calling roles in any sales organization. We appreciate your feedback, and we're sorry to hear that your experience on our team was anything less than what you had hoped for. We will continue listening to our employee's input to make sure we're supporting our folks as best as possible. All told, these improvements are creating a much more equitable and modern territory assignment system for our sales force. These changes are designed to give each person a more balanced group of accounts and move away from a traditional "patch" of contiguous zip codes. In recent years, we've made changes to overhaul our territories. While we understand it can be challenging to be held accountable to specific metrics on a daily basis, we know that this is the best way one can be successful in sales. Sometimes that can look like various one-on-one conversations throughout the day, and setting sales quotas that encourage people to continually improve. That being said, the managers at Yelp are devoted to the career growth of each individual here. We agree that cold calling is not for everyone, so we strive to cultivate a positive, supportive environment where our employees can feel satisfied with their work even when they face tough calls. If you are looking to make money, - more. If you are fresh out of college or live on a lower income then you can have happiness here. The base pay is low and the way up is to stick around long enough to progress through pay levels. Every team seems to have one to two of those. They will stress you to no end and randomly feed you words during your calls unless you are a superstar. ![]() ![]() I have friends in sales so this doesn’t seem to be specific to Yelp, but these are things that taught me the role wasn’t for me. They’ll try to guilt trip you for using your pto if you aren’t at quota, and you’ll find yourself working off the clock to catch up. They’ll tell you that you changed the approach that was working for you or just read their script ( which is super corny). It’s never because your territory is bad, but always somehow your fault. Things I really didn’t like was the pressure management places on you if you miss your quota. If you have a great territory you can earn nice commission, but during territory swaps you may get a very rural area and see a big drop in deals closed. ![]() You must hit your numbers and closing enough deals to support a decent lifestyle in my opinion is difficult from month to month. You’ll lose the majority of your team within 6 months and training managers are usually great people but bad managers since they are learning as well. Generally you start with a training team and manager. The company itself seems awesome to work for, but the account executive role is NOT for everyone. This was my first sales gig as they accept entry level candidates.
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